Apukka Resort Oy is looking for Sales Assistants for Adventure House for the 2025–2026 season. Your responsibilities will include selling Apukka Adventures activities at the Adventure House sales counter. You will warmly welcome guests to Adventure House, assist them in booking activities, and guide them to the right location before their adventure begins. Additionally, your role will involve administrative tasks related to activity reservations, such as responding to inquiries via phone and email and managing bookings in reservation systems. You are organized, enjoy working with people, and have a natural ability to make guests feel like friends. We work in teams and value strong teamwork skills. You are present for the customer and ensure, in your own role, that their holiday becomes an unforgettable experience.

The Adventure House team is part of Apukka’s sales team, working closely with other departments. You will be based on-site at Adventure House, located in the stunning Apukka Resort.

The job follows a two-shift schedule and includes work on all days of the week, including weekends.

At Apukka, we work with great energy and as a team—without compromising on quality. We offer a friendly, open, and loyal work community. As an employee, you become part of the Apukka family, where you have the opportunity to develop your skills. As a responsible Green Key and Sustainable Travel Finland-certified company, we take care of our guests, staff, society, and the environment. Our service promise, "We welcome every guest as a friend," challenges our team every day.

Duration: Start early November – January 11, 2026. Some employment relationships will continue until 31.3.2026.

Employment type: Full-time

Working hours: Shift work, including evenings, holidays, and weekends

If you cannot see the embedded video, you can take a look at it from the link: https://youtu.be/3hIZBNkpp9E

As a member of the Apukka team, you’ll receive: 

• A caring work community where you are valued and have the opportunity to develop as a professional in the field
• Interesting work assignments
• A reliable employer
• Competitive pay
• Comprehensive orientation
• Occupational health services
• Employee benefits, including restaurant services and free travel on the Apukka bus (if the position lasts more than 4 months and exceeds 400 hours, a performance-based bonus scheme as well as ePassi wellness, cultural, and sports benefits will also be provided)
• Workwear
  

We expect from you:

• Excellent English skills, both spoken and written
• Strong teamwork skills
• Flexibility
• Ability to work efficiently even under pressure
• A customer service-oriented mindset and hospitality
• A structured and organized approach to work
• A can-do attitude
  

You will stand out if you have:

• Previous experience in seasonal work
• Experience in tourism sales roles and familiarity with booking systems such as MEWS and FareHarbor (training will be provided)
• A degree in tourism or a related field
• Proficiency in additional languages

We’re excited to receive your application! In addition to your contact details, we’d love to hear about your skills, past experience, and what kind of colleague you would be. Please submit your application as soon as possible at careers.apukkaresort.fi!

About Apukka Resort

Apukka Resort Rovaniemi offers international guests unique lodgings, memorable experiences, and delicious tastes. Apukka's hospitable and professional staff works to create the surroundings and atmosphere for an unforgettable holiday in Finnish Lapland. New team members are welcomed to Apukka as warmly as each and every guest.